Kaua‘i 2021 Coronavirus Rental and Utility Assistance Program (CRUA)

Program Quick Links

  • See the full Program Overview here
  • *Applications are now closed* 5/19/2023
  • To check your application status click here
  • Please refer to this FAQ for further questions.

News & Updates

May 19, 2023: Applications closed.

After nearly two years of service, allocated CRUA funding has been exhausted. We have set aside an amount to cover as many active applications or recertifications, but not all applicants will be funded. If you have an application or recertification in process, we are actively working with remaining funding and please note that funding is not guaranteed. Please check your status using the "Application Status" button or you are welcome to call our team at 808-482-3777 or email [email protected]. Note, there may be long wait times or delay in our responses as we are currently short-staffed. Mahalo nui loa for the opportunity to serve our community!

Nov. 21, 2022: Increased Processing Timelines due to High Volume and Short Staffing

The Kaua'i FCU CRUA team is experiencing a high volume of applications and are currently short staffed. We are processing applications as quickly as we can, in the order in which we receive them and according to prioritization guidelines provided from the U.S. Treasury. Please use the "Check your status" of your application for updates. We are providing a 30-day processing service timeline from submission to funding. Fully completed applications with all required documents are processed quickest.  Thank you for your understanding and patience.

Sept. 15 2022: Press Release from the Kaua’i County http://www.kauai.gov/Portals/0/Mayor/PIO/PR_2022-09-15Countysrentalutilityassistanceprogramenterstransitionalphase.pdf?ver=2022-09-15-134718-213

As the CRUA program begins to wind down, starting November 1, the rental assistance cap will be lowered to $1,500 per month. Beginning December 1, the program will only be available to vulnerable populations, including households with a combined income at or under 50% AMI (see updated chart below); and households facing imminent eviction, kupuna age 62 or older, and domestic violence survivors (with combined income at or under 80% AMI; additional documentation required for those in these situations). [UPDATED Dec. 23, 2022 for clarity.] These changes were made in line for the transition of the island into post-pandemic times. For residents needing assistance moving away from CRUA benefits, please contact the Kaua’i Financial Opportunity Center run by Hawaiian Community Assets. They provide HUD-certified counselors and work with residents to find financial solutions that fit their needs. To contact them, please call 808-784-3841 or email [email protected].

About the Program

Kaua‘i FCU has been taking applications for the CRUA program since May 10, 2021, to assist the residents of Kaua‘i and Ni‘ihau, who have demonstrated a reduction in household income due to the COVID-19 pandemic, with rent and utility assistance funding under the Consolidated Appropriations Act, 2021 which was enacted on December 27th, 2020.

Emergency Rental Assistance program round two from The American Rescue Plan Act of 2021, enacted on March 11, 2021, provides funds “directly to states, U.S. territories, local governments, and (in the case of ERA1) Indian tribes.” These continued funds are to be used “to provide assistance to eligible households through existing or newly created rental assistance programs.” Kaua‘i FCU is honored to continue to partner with the County of Kaua‘i and Kūpa‘a Kaua‘i in disbursing these funds to our Kaua‘i & Ni‘ihau residents.

See the Media & Resources tab for more information on what you should know as a tenant and as a landlord, and links to additional resources from our partners.

In-person Assistance and Community Outreach

For in-person or over the phone live application assistance, please email [email protected] or call (808) 482-3777 to schedule an appointment with a CRUA team member. 

Appointments are available Monday through Friday from 9:00am – 4:00pm, with possible evening and weekend appointments. In-person appointments are hosted at our Lihue and Kilauea branches.

To see past outreach click here.



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